Welcomes Diego Lomanto as Head of Marketing

Formerly Vice President of Product Marketing at UiPath, Diego brings extensive experience building new categories and growing best-in-class marketing teams for SaaS companies

We are excited to announce that Diego Lomanto, enterprise software veteran, has joined the company as Head of Marketing.

“As continues to scale by helping customer teams identify and share best habits that drive revenue and retention, the time is right to bring an experienced executive on board to lead our marketing organization,” said Eric Chernoff, Chief Executive Officer. “Just this year alone revenue has grown over 300% and we’ve expanded the team by 4x. Diego has a great track record of category creation and building high-performing marketing teams. With his leadership, we look forward to elevating our go-to-market strategy and execution.”

Before joining, Diego was Vice President of Product Marketing for UiPath. There, he developed the category positioning and go-to-market strategy as UiPath grew from $50M to over $1B in ARR and had its initial public offering in April of 2021. Before joining UiPath, Diego had leadership roles as Vice President of Marketing for Work Market, which was acquired by ADP, and as CMO of Talent, Inc.

Regarding his new role, Diego says, “I am thrilled to join My passion is bringing products to market that help companies delight their customers and employees. enables elevated customer success organizations by providing a unified view of customer engagement across teams, processes, and applications all in one place. I can’t wait to work with Eric and the team to define our narrative positioning, ignite momentum for the category and help the company drive accelerated growth.” is backed by Emergence Capital, the early investor in Zoom, Box, Veeva, Salesforce, and other hallmark enterprise software companies, along with Baseline Ventures, Upside Partnership, and Afore Capital. Since raising our Series A, has been rapidly expanding its leadership team with Angela Han (Head of Customer) and Udit Garg (Head of Product) recently joining as well.  

“We’ve been impressed with what Eric and the team at have accomplished as they built a product that customers love. Now, it’s exciting to see them build out an A+ seasoned leadership team and accelerate their go-to-market organization with the recent strategic hires,” said Gordon Ritter, Founder, and General Partner at Emergence Capital.

Diego is building a team of talented marketers, and we are hiring across the entire company; if you are interested in applying, please visit our Careers page or email us at

About improves how customer teams work.  By sitting naturally in the team’s workflow, delivers actionable insight on best practices that drive revenue and retention. As one of AngelList’s “Hot Startups Hiring Now,” the company is headquartered in San Francisco and is backed by Emergence Capital, Baseline Ventures, Upside Partnership, Afore Capital, and Industry Ventures. Learn how enterprises like Salesforce, Nielsen, and Snowflake retain, engage, and delight customers by visiting

Twitter: @RetainAI