How it works
As the only browser-based workflow intelligence platform, Retain.ai is the gold standard for enterprise behavioral data.
60% of customer work is done in the browser. We seamlessly integrate with over 500+ web-based applications and for workplace apps outside your browser, our API allows you to get insights on your activity in Slack, Teams, Zoom and more.
Large enterprises use an average of 360+ tools. That’s a lot to keep track of.
Retain.ai automatically captures data from all browser activity, eliminates extra work for your team, and gives you a full view of the best practices for each person on your team.
Our AI-based contextual engine compiles the raw activity data and organizes it into workflows for the categories that matter to your business, such as accounts, processes, goals, and more.
Link Retain across all workplace apps, meetings, messages, email and more to see all customer activities for each account and create a comprehensive picture of the customer journey.
Automated reports save you time in manual entry and give you more insight into the behaviors that make an impact.
Turn your customized reports into best practices for your teams to increase revenue, reduce spending, and improve customer retention.
Compliance
Our platform is:
- GDPR Compliant
- Privacy Shield Certified
- SOC 2 Type II Certified
- California Consumer Privacy Act (CCPA) Compliant
We also test for external penetrations annually, so you can be sure that your data stays secure and private.